Refund policy
Return & Refund Policy
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, the item must:
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Be in the same condition as received
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Be unworn, unused, and unassembled (if applicable)
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Include all original packaging and accessories
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Include proof of purchase (order number or receipt)
Items that are returned damaged, used, or missing components may be subject to a restocking fee or may be denied.
How to Start a Return
Contact us at sales@aderfitness.com to request a return authorization.
Items sent back without prior authorization will not be accepted.
After your return request is approved, we will provide return instructions.
Damages and Issues
Please inspect your order upon delivery.
Contact us immediately if your item is:
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Defective
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Damaged
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Incorrect
We will evaluate the issue and arrange a replacement or refund.
Exceptions / Non-Returnable Items
We do not accept returns for:
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Customized or special-order items
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Clearance or sale items
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Gift cards
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Items that have been used, assembled, or damaged by the customer
If you are unsure whether your item is eligible for return, please contact us.
Exchanges
The fastest way to get the item you want is to return the product you have. Once your return is approved and processed, you can make a new purchase.
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, a refund will be issued to your original payment method within 5–10 business days.
Processing time may vary depending on your bank or credit card company.
If more than 15 business days have passed since your refund was approved, please contact us at sales@aderfitness.com.